Privacy Policy for ARTADDICT
This privacy policy explains how ARTADDICT, the owner and operator of www.artaddictdesign.com, collects, uses, and protects your personal data when you visit our website or use our web design services. This policy also informs you of your rights and choices regarding your personal data and how you can contact us if you have any questions or concerns.
This policy was last updated on 10.02.2024 and applies to all visitors and users of our website and services. By accessing or using our website or services, you agree to the terms of this policy. If you do not agree with this policy, please do not use our website or services.
1. What personal data do we collect and why?
Personal data is any information that relates to an identified or identifiable individual. We collect and process different types of personal data for different purposes, as explained below.
– Data you provide to us
We collect personal data that you voluntarily provide to us when you contact us, request a quote, place an order, register an account, subscribe to our newsletter, or provide feedback. This may include your name, email address, phone number, company name, address, payment details, and any other information you choose to share with us.
We use this data to communicate with you, provide you with our services, process your payments, send you marketing communications (with your consent), and improve our website and services.
The legal basis for processing this data is your consent, our contractual obligations, and our legitimate interests.
– Data we collect automatically
We also collect some personal data automatically when you visit our website or use our services. This may include your IP address, browser type, device type, operating system, language preferences, pages viewed, links clicked, time spent, and other usage statistics.
We use this data to monitor and analyze the performance, functionality, and security of our website and services, to provide you with a personalized and optimized user experience, to measure the effectiveness of our marketing campaigns, and to prevent fraud and abuse.
The legal basis for processing this data is our legitimate interests.
– Data we collect from third parties
We may also receive some personal data from third parties, such as social media platforms, analytics providers, payment processors, or other service providers that we use to support our website and services. This may include your name, email address, phone number, company name, address, payment details, and other information that these third parties share with us.
We use this data to verify your identity, process your payments, provide you with our services, and comply with our legal obligations.
The legal basis for processing this data is our contractual obligations, our legal obligations, and our legitimate interests.
2. How do we share your personal data?
We do not sell, rent, or trade your personal data with any third parties for their own purposes. We only share your personal data with third parties that help us provide, improve, and secure our website and services, or that we are required to share by law. These third parties include:
– Service providers: We may share your personal data with service providers that perform functions on our behalf, such as hosting, analytics, payment processing, email delivery, marketing, customer service, and security. We only share the data that is necessary for them to perform their services and we require them to protect your data and comply with the GDPR and other applicable laws.
– Business partners: We may share your personal data with business partners that we collaborate with to provide you with our services, such as web designers, developers, or consultants. We only share the data that is necessary for them to perform their services and we require them to protect your data and comply with the GDPR and other applicable laws.
– Legal authorities: We may share your personal data with legal authorities if we are required to do so by law, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others. We may also share your personal data with legal authorities if we are involved in a merger, acquisition, or sale of any or all of our assets.
We may also share aggregated or anonymized data that does not identify you with third parties for research, statistical, or marketing purposes.
3. How do we protect your personal data?
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
– Encrypting your data in transit and at rest
– Using secure servers and firewalls
– Limiting access to your data to authorized personnel only
– Training our staff on data protection and security
– Reviewing and updating our policies and procedures regularly
However, no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your data. If you have any questions or concerns about the security of your data, please contact us.
4. How long do we keep your personal data?
We only keep your personal data for as long as necessary to fulfill the purposes for which we collected it, or to comply with our legal obligations, or to resolve any disputes. The retention period may vary depending on the type and purpose of the data, but we generally do not keep your data for longer than:
– 6 years for contractual and financial data
– 2 years for marketing data
– 1 year for analytical data
– 3 months for contact data
We may also retain some of your data in a de-identified or aggregated form for research, statistical, or marketing purposes.
5. What are your rights and choices regarding your personal data?
Under the GDPR, you have the following rights and choices regarding your personal data:
– Right of access: You have the right to request a copy of the personal data that we hold about you.
– Right of rectification: You have the right to request that we correct any inaccurate or incomplete personal data that we hold about you.
– Right of erasure: You have the right to request that we delete your personal data, unless we have a legal obligation or a legitimate interest to keep it.
– Right of restriction: You have the right to request that we limit the processing of your personal data, if you have a valid reason to do so, such as disputing the accuracy or the legality of the processing.
– Right of data portability: You have the right to request that we transfer your personal data to another organization or to you, in a structured, commonly used, and machine-readable format, if the processing is based on your consent or a contract, and is carried out by automated means.
– Right to object: You have the right to object to the processing of your personal data, if the processing is based on our legitimate interests or for direct marketing purposes.
– Right to withdraw consent: You have the right to withdraw your consent at any time, if the processing is based on your consent. This will not affect the lawfulness of the processing before the withdrawal.
– Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority, if you believe that we have violated your rights or the GDPR.
To exercise any of these rights, please contact us using the contact details below. We will respond to your request within one month, unless the request is complex or we receive a large number of requests, in which case we may extend the response time by another two months. We will inform you of any extension and the reasons for it. We may also ask you to provide proof of your identity before fulfilling your request, to protect your data and our interests.
6. How do we use cookies and other tracking technologies?
Cookies are small text files that are stored on your device when you visit a website. They are used to remember your preferences, enhance your user experience, and provide you with relevant content and offers. We use different types of cookies for different purposes, such as:
– Essential cookies: These cookies are necessary for the proper functioning of our website and services, and cannot be switched off. They enable you to navigate, access, and use the features and functions of our website and services.
– Performance cookies: These cookies help us measure and improve the performance, functionality, and security of our website and services. They collect information such as how many visitors and users we have, how they use our website and services, and how they interact with our content and offers.
– Functional cookies: These cookies help us provide you with a personalized and optimized user experience. They remember your choices and preferences, such as your language, location, and display settings, and tailor our website and services accordingly.
– Marketing cookies: These cookies help us deliver relevant and targeted content and offers to you, based on your interests and behavior. They also help us measure the effectiveness of our marketing campaigns and optimize them accordingly.
You can manage your cookie preferences at any time by clicking on the cookie settings button on our website. You can also disable or delete cookies in your browser settings, but this may affect the functionality and performance of our website and services.
We may also use other tracking technologies, such as web beacons, pixels, or tags, to collect and analyze data about your online activity. These technologies are similar to cookies, but they are embedded in web pages or emails, and are usually invisible to the user. They help us monitor and improve our website and services, and provide you with relevant content and offers.
7. How do we update our privacy policy?
We may update our privacy policy from time to time to reflect changes in our website